Automotive Parts Associate - Flow Nissan of Statesville

Read catalogs and vehicle diagrams to determine replacement part stock numbers and prices. Determine required parts based on inspections, customer requests, or malfunction descriptions. Receive and fill telephone orders, process payments or credit authorizations, and mark parts according to prearranged systems. Examine returned parts for defects, exchange defective items, or issue refunds. Advise customers on substitutions or modifications when identical replacements are unavailable. Discuss part features, demonstrate equipment functionality, and place new merchandise on display. Work with customers, vendors, and dealer personnel to maintain department efficiency while maintaining a friendly demeanor.