Automotive New Sales Consultant- Ferman Chevrolet Brandon
On-siteTampa, Florida, United States
Job Summary
Review online vehicle inventory daily to ensure accuracy on dealer and third-party websites, identifying and troubleshooting discrepancies. Respond to in-store and online sales inquiries via CRM, chat, email, text, and social media to understand guest needs and match corresponding vehicles. Film brief vehicle overviews for interested guests, schedule test drives, and accompany them to demonstrate features and optional equipment. Coordinate the entire transaction from presentation to pre-finance paperwork, manage guest profiles in the dealership database, and maintain CSI scores equal to or above manufacturer requirements. Prospect for new business using the dealership database and networking to develop a personal book of repeat business.
Required Qualifications
- Prior automotive or retail sales experience
- Exceptional Guest service skills
- Excellent verbal & non-verbal skills, listening and problem-solving skills
- Knowledge of Microsoft Office suite
- High school diploma or GED equivalent
- Valid US government issued Driver's License
- Safe driving record
- Eligible to work in the United States
- Must be able to pass a pre-employment background screening and drug test
Desired Qualifications
- Experienced at using CRM software
- Bi-lingual with proficiency in both English and Spanish
- Desire to achieve exceptional Guest Satisfaction scores
- Regularly engage in continuing education to maintain requirements for manufacturer certifications for product knowledge and technology
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