Automotive Front Desk Receptionist
On-siteTenafly, New Jersey, United States
EXPIREDTenafly, New Jersey, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Greet showroom customers, direct them to appropriate departments, and introduce them to sales personnel. Manage the switchboard by intercepting, screening, and routing incoming calls while taking thorough messages and providing basic information. Enter data into the prospect tracking system, update the telephone roster, and perform clerical and accounting duties as assigned. Serve as the front-line representative by maintaining a professional, friendly manner and minimizing hold times. Work flexible schedules including evenings and weekends in a fast-paced environment.
Required Qualifications
- Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism and competence to callers and in-person customers
- Strong communication skills with both customers and DARCARS employees
- Demonstrated commitment to customer service
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
- Requires the ability to sit for long periods of time
- Be able to work in a fast-paced environment
- Be a team player
- Must be able to work a flexible schedule, evenings and weekends
- Must be able to pass pre-employment screen (background)
Desired Qualifications
- Previous customer service experience preferred but not required
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