Automotive Front Desk Receptionist
On-site · Lanham, Maryland, United States
Job Summary
Front desk receptionist at DARCARS Ford Lanham greeting showroom customers, determining the nature of their visit, directing them to the correct department or salesperson, answering basic inquiries, and handling calls and messages. Performs data entry into the prospect-tracking system, manages the switchboard, and provides professional, courteous service to customers. Supports the sales team with clerical and administrative tasks, including updating telephone rosters and handling receipts as needed. Requires flexible schedule including evenings and weekends, customer-service oriented, team player with ability to work in a fast-paced dealership environment.
Required Qualifications
- Benefits: Comprehensive Benefits Plan including 401k
- Greet showroom customers and determine nature of visit
- Direct customers to correct department and notify salesperson
- Answer basic inquiries and refer extensive inquiries
- Enter data into prospect tracking system
- Manage switch board
- Take thorough messages with caller details
- Provide basic information to callers
- Update and distribute company telephone roster
- Perform clerical and accounting duties as assigned
- Serve as showroom greeter
- Make transaction receipts for sale and service (if applicable)
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