Automotive Finance & Insurance Manager
$150,000–$250,000 year
On-siteUrbana, Illinois, United States
Job Summary
Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process. Determine customer financing needs and payment options based on a consultative interview, then present a fully transparent pricing menu detailing available products. Process finance transactions ensuring 100% compliance with all state and federal laws while following up to ensure satisfaction. Build rapport with customers to create a base of referrals and set targeted sales goals. Gain superior product knowledge to effectively assist clients and ensure all administrative processes are handled timely and in compliance with company policy. Provide an exceptional customer experience to drive loyalty.
Required Qualifications
- High school diploma or equivalent
- Valid in-state driver's license and an acceptable, safe driving record
- 18+ years of age or older to comply with the company driving policy
- Willingness to undergo a background check and drug screen in accordance with local laws/ regulations
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Highly detail-oriented and organized
- Demonstrated communication, consultative, interpersonal, and organizational skills
- Experience and desire to work with technology
Desired Qualifications
- Prior Automotive Sales or F & I experience preferred
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