Automotive Digital Retail Implementation Manager
$80,000–$90,000 year
On-siteMinneapolis, Minnesota, United States
Job Summary
Serve as the primary point of contact for dealerships of an OEM Digital Retailing system, acting as a Subject Matter Expert on the program, dealership operations, and automotive retail best practices. Lead and facilitate user training and ongoing support throughout the implementation lifecycle, ensuring key personnel meet required turnaround times for critical milestones. Proactively identify implementation risks, build partnerships through consultations and coaching, and deliver clear presentations to support unique operational needs. Consult with assigned dealerships to develop actionable plans, manage travel and expenses, and monitor performance metrics to assess progress.
Required Qualifications
- Background in dealership consulting or automotive retail operations
- Strong understanding of the retail automotive industry, including common terminology, dealership structures, and workflow processes
- Experience working with dealership and automotive retail software platforms, including DMS, CRM, and digital retailing solutions
- Knowledge of dealership desking or F&I processes
- Must be located in the greater Minneapolis / St. Paul, MN area
- Must be able to travel up to 70%
- Must have authorization to work permanently in the U.S.
- No sponsorship will be provided
Desired Qualifications
- Quick learner with the ability to stay current on rapidly evolving digital solutions
- Proven ability to maintain a positive, solutions-oriented attitude in high-pressure environments
- Exceptional verbal and written communication abilities
- Skilled in delivering presentations, leading productive discussions, and addressing objections with resilience
- Proficient in Microsoft Office applications
- Strong analytical, problem-solving, and decision-making capabilities
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