Automotive Business Development Representative
On-siteHoover, Alabama, United States
Hoover, Alabama, United StatesOn-siteFull Time
Full Time
Job Summary
Answer customer questions via phone, email, and online chat to schedule dealership visits. Provide real solutions and excellent service while logging all comments and updating the database. Use scripts to contact and reschedule no-shows, confirm appointments, and post details on the BDC board. Schedule follow-up contact as needed and track appointment outcomes with the Department. Meet monthly sales goals while maintaining a professional appearance and clean driving record.
Required Qualifications
- Must have previous role in BDC based on strong customer or retail customer service experience at a call center
- Strong communication skills (both verbal and written)
- Active interest in working in a fun, competitive environment based on teamwork and camaraderie
- Experience and comfortable working with technology (computers, mobile phones, video)
- Valid driver's license required as well as clean driving record
- Professional appearance and work ethic
- Outstanding organizational and multi-tasking skills
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