Automotive BDC Representative/Call Center
On-siteBurlington, North Carolina, United States
Burlington, North Carolina, United StatesOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Monitor and respond to all Internet leads from referral services and the website, then develop a client prospecting file upon receipt. Quote pricing, rates, and inventory availability while meeting and greeting prospects by appointment. Present and demonstrate inventory, receive credit applications manually and online, and take digital photos for website posting. Remain up-to-date on products, market trends, and certifications while understanding and implementing the dealership sales process. Maintain Customer Service Index, Gross Average, and monthly units to dealership standards.
Required Qualifications
- Must be familiar with Client Relationship Management (CRM) software
- High school diploma or equivalent
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