Automotive BDC/Internet Sales Representative
On-siteChattanooga, Tennessee, United States
Job Summary
Respond promptly to internet and phone inquiries regarding vehicle availability, pricing, and financing options. Qualify and follow up with potential customers to convert leads into sales opportunities while working closely with the sales team to schedule appointments. Maintain accurate records of customer interactions and sales pipeline in the dealership management system. Develop strong product knowledge to effectively communicate vehicle features and benefits, providing exceptional customer service to build lasting relationships. This role requires excellent verbal and written communication skills, proficiency with CRM software, and the ability to multitask in a high-volume environment.
Required Qualifications
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to multitask and handle high-volume customer interactions efficiently
- Proficiency with computers and CRM software
- Self-motivated with a positive attitude and the ability to work both independently and as part of a team
Desired Qualifications
- Previous experience in automotive sales, BDC, or internet sales preferred
- Knowledge of the automotive market and product offerings is a plus
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