Automation System Administrator
$31,200–$31,200 year
HybridSt. Petersburg, Florida, United States
Job Summary
Provide Level 2 production support for enterprise automation and analytics platforms, including UiPath and Alteryx. Administer, monitor, and maintain cloud and on-prem environments to ensure system availability, security, and performance. Investigate, troubleshoot, and resolve complex platform issues, performing root-cause analysis and coordinating with IT and vendor teams. Support the end-to-end automation lifecycle, including deployments, upgrades, and production support across development, test, and production environments. Monitor platform health, logs, and alerts to meet SLA and uptime requirements. Manage system configurations, user access, and licensing in alignment with security standards. Create and maintain runbooks, operational documentation, and environment details. Assist with capacity planning, performance monitoring, and disaster recovery support. Identify opportunities to automate, streamline, and improve operational processes. This hybrid role requires three days in the St. Petersburg, FL corporate office per week. No work visa sponsorship is available.
Required Qualifications
- Bachelor's: Accounting
- Bachelor's: Business Administration
- High School (HS)
- 6 to 10 years
- Less than 25%
- Advanced knowledge of systems administration concepts, principles, and practices in enterprise production environments
- Strong experience with Windows Server administration, including Active Directory, DNS, access controls, and domain‐based configurations
- Knowledge of application and web technologies supporting automation, analytics, and distributed systems
- Experience with monitoring and logging tools (e.g., Splunk) to support system availability, incident response, and root‐cause analysis
- Understanding of virtualization concepts and technologies, including virtual machine operations in on‐prem and cloud environments
- Knowledge of network and security fundamentals, including firewalls, authentication, and secure connectivity
- Familiarity with backup, recovery, and disaster recovery concepts and technologies for critical systems
- Working knowledge of UiPath or similar RPA platforms (e.g., Blue Prism), including Orchestrator, Studio, Robots, and cloud delivery models
- Knowledge of data analytics and operational reporting concepts, including incident trend analysis and platform performance reporting
- Strong analytical and problem‐solving skills, including the ability to identify issues, analyze logs and data from multiple sources, determine root cause, and recommend effective solutions
- Experience supporting enterprise automation platforms, including UiPath or similar RPA technologies, with exposure to Automation Cloud, Automation Suite, or standalone deployments
- Proficiency in Windows Server operational support, including access management, monitoring, and issue resolution
- Ability to use monitoring, ticketing, and analytics tools (e.g., Splunk, ServiceNow) to identify trends, recurring issues, and improvement opportunities
- Experience creating dashboards and reports using tools such as Tableau and Power BI to support incident reporting, system health, and performance tracking
- Familiarity with Alteryx Server administration and workflow‐based analytics to support reporting and data needs
- Ability to communicate technical information clearly and effectively to engineers, business users, and support teams
- Strong collaboration skills with the ability to work across infrastructure, security, cloud, development, and vendor teams to resolve production issues
- Ability to manage priorities in a Level 2 production support environment while meeting SLA commitments
- Demonstrated commitment to maintaining current technical and professional knowledge in automation, systems administration, and analytics technologies
- Customer‐focused mindset with the ability to build productive internal and external relationships
- Willingness to participate in on‐call rotations and work non‐standard hours, including nights or weekends, as required
- In office days will be 3 days per week in our St Petersburg, FL Corporate Office
- This role is NOT eligible for Work Visa sponsorship, either currently or in the future
Desired Qualifications
- Familiarity with workflow‐based analytics tools (e.g. Alteryx) is desirable
- Experience supporting enterprise automation platforms, including UiPath or similar RPA technologies, with exposure to Automation Cloud, Automation Suite, or standalone deployments preferred
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