Automation Program Advisor
RemoteUnited States
Job Summary
Design automation strategies that align with corporate technology goals and drive sustainable value realization for strategic customers. Coach clients on building long-term, enterprise-level automation programs while facilitating diverse opinions into common objectives. Enable customers to achieve maximum business impact through operational planning, line-of-business discovery, and the democratization of automation capabilities. Mentor newer advisors and technical account managers to develop strong business acumen, and partner with cross-functional teams to translate needs into new solutions. Define and promote automation best practices, help drive customer references and case studies, and influence solution development based on hands-on platform knowledge.
Required Qualifications
- Security Clearance TS / SCI
- 4-6+ years career experience in leading digital transformation and/or responsibility for driving organizational strategy and business outcomes
- 3-4+ years relevant work experience in strategic consulting, customer-facing, customer success-driven delivery
- Self-motivated, proactive, entrepreneurial team player with innovative ideas to inspire customer loyalty and adoption
- Strong communication and interpersonal skills, written and verbal, with the ability to facilitate complex organizational conversations across Executive Leadership and broader organization
- Experience with automation platforms such as UiPath, Automation Anywhere, ServiceNow, or others
- Proven experience aligning and translating technology capabilities into measurable business outcomes
- Proven experience building strong internal and external relationships
- Solid technical background with hands-on experience in digital technologies including software development and overall software development life cycle
- Strong analytical and problem-solving skills
- Diplomacy, tact, and poise under pressure when working through customer issues
- Fluent written and spoken English is mandatory
Desired Qualifications
- Industry focus is a strong plus in the area of Healthcare and Life Sciences
- Preferable experience with modern agile practices, LEAN, Six Sigma, or related methodologies and practices
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