Automation Engineer
On-siteLisboa, Republic of Equatorial Guinea or Lisboa, Departamento de Santander, Republic of Colombia
Job Summary
Design, develop, test, deploy, and maintain end-to-end RPA solutions using UiPath, identifying and prioritizing automation opportunities across IT Support and operational processes. Build integrations between UiPath and enterprise platforms like ServiceNow, Microsoft 365, and Azure while creating reusable components and orchestrations. Develop scripts in PowerShell, Python, and Bash, configure bots, and manage Orchestrator environments to ensure reliability and scalability. Monitor bot performance, troubleshoot failures, and implement continuous improvements. Collaborate with stakeholders to gather requirements, create documentation, and measure outcomes such as ticket reduction and productivity gains.
Required Qualifications
- Proven hands-on experience developing and supporting RPA solutions using UiPath
- Strong experience with UiPath Studio, UiPath Orchestrator, and unattended robot implementations
- Experience automating IT Operations, Service Desk, Infrastructure, or IT Support processes
- Strong scripting and automation experience using PowerShell, Python, or Bash
- Experience integrating systems through APIs, web services, and Microsoft Graph API
- Experience working with ServiceNow or similar ITSM platforms
- Solid knowledge of Active Directory, Microsoft Entra ID, Azure, and Microsoft 365 environments
- Good understanding of ITSM processes and ITIL best practices
- Experience monitoring, maintaining, and troubleshooting production automations
- Strong analytical and problem-solving skills with a focus on process optimization and operational efficiency
- Excellent communication and stakeholder management skills
- Strong documentation and process-mapping capabilities
Desired Qualifications
- UiPath Advanced RPA Developer Certification or other relevant UiPath certifications
- Experience with UiPath AI Center, Document Understanding, Intelligent Document Processing (IDP), or Generative AI integrations
- Experience with Microsoft Power Automate, Azure Automation, or Azure Logic Apps
- Experience developing chatbot integrations or virtual support assistants
- Knowledge of CI/CD practices and DevOps methodologies for RPA deployments
- Experience working in Agile delivery environments
- Knowledge of process mining or task mining tools
- Experience defining automation KPIs and measuring business value realization
- Experience working within enterprise-scale RPA programs or Automation Centers of Excellence (CoE)
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