Mountain America Credit Union logo
Mountain America Credit UnionPosted 1 month ago
EXPIRED

Auto Titles Specialist

On-siteSandy, Utah, United States

Full TimeHigh School Or EquivalentLargeBANKING

Job Summary

Answer member and internal customer questions while assisting in the titling process to ensure quality service across multiple channels. Liaise with the Department of Motor Vehicles, car dealerships, insurance companies, and branch personnel to obtain titles, solve problems, and research issues for timely processing. Accurately record title notes on member accounts and maintain proper filing of title paperwork for auto, boat, and RV loans. Work Monday through Friday from 10:30 AM to 7 PM with rotating Saturdays, adhering to call handling and quality review procedures.

Required Qualifications

  • High school diploma or equivalent
  • One to three years of similar or related experience
  • Ability to read, understand and carry out instructions in written and oral form
  • Ability to communicate effectively in a team environment
  • Must be dependable
  • Detail-oriented
  • Self-motivated
  • Good customer service skills
  • Excellent follow through
  • Ability to work independently with little to no supervision
  • Ability to lift up to 10 pounds consistently
  • Ability to lift up to 50 pounds occasionally
  • Close vision (clear vision at 20 inches or less)
  • Distance Vision (clear vision at 20 feet or more)
  • Must be able to talk
  • Must be able to hear
  • Must be able to sit
  • Must be able to use hands to handle or feel
  • Must be able to reach with hands and arms
  • Must be able to stand
  • Must be able to walk
  • Must be able to kneel
  • Must be able to crouch
  • Moderate noise tolerance (business office with computers and printers, light traffic)
  • Must be able to perform each job duty successfully
  • Must adhere to call handling and quality review procedures
  • Must be able to assist loan officers in perfecting titles on all auto, boat, and RV loans
  • Must be able to serve as a liaison with all state and/or county Department of Motor Vehicles (DMV)
  • Must have knowledge of DMV related fees and forms
  • Must be able to accurately record title notes on member accounts
  • Must be able to maintain accurate filing of title paperwork
  • Must be able to type a minimum of 35 words per minute
  • Intermediate to advanced level skill in Microsoft Office including Word, PowerPoint, and Excel
  • Basic computer operating skills (windows navigation, mouse/keyboard functionality.)
  • Ability to add using an adding machine/10-key
  • Must be able to obtain titles, solve problems, and research issues to ensure timely processing of title paperwork
  • Must be able to maintain good working relationships with the Department of Motor Vehicles (DMV), car dealerships, insurance companies, and branch personnel
  • Must be able to promote and maintain effective partnerships with branches, member service teams and Credit Union members
  • Must be able to serve members and internal customers by answering questions and assisting in the titling process
  • Must be able to ensure quality service across multiple channels
  • Must be able to enhance their financial relationships with the credit union
  • Must be able to ensure that Mountain America has secured the collateral
  • Must be able to obtain titles, solve problems, research issues to ensure timely processing of title paperwork from other financial institutions and dealers
  • Must be able to ensure proper and timely follow up occurs with member, financial institution, dealer or Mountain America teams
  • Must be able to ensure timely processing of titles
  • Must be able to perform Member & Dealer payoffs
  • Must be able to Release titles to members and other financial institutions
  • Must be able to Request for letters of guarantee
  • Must be able to handle UCC filing and follow-up
  • Must be able to handle Outstanding title follow-up
  • Must be able to handle title paperwork
  • Must be able to handle title notes
  • Must be able to handle title processing responsibilities
  • Must be able to handle title issues
  • Must be able to handle title problems
  • Must be able to handle title research
  • Must be able to handle title fees
  • Must be able to handle title forms
  • Must be able to handle title loans
  • Must be able to handle title collateral
  • Must be able to handle title members
  • Must be able to handle title dealers
  • Must be able to handle title financial institutions
  • Must be able to handle title branches
  • Must be able to handle title service teams
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title teams
  • Must be able to handle title customers
  • Must be able to handle title internal customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions
  • Must be able to handle title assistance
  • Must be able to handle title process
  • Must be able to handle title quality
  • Must be able to handle title service
  • Must be able to handle title channels
  • Must be able to handle title financial relationships
  • Must be able to handle title credit union
  • Must be able to handle title Mountain America
  • Must be able to handle title members
  • Must be able to handle title internal
  • Must be able to handle title customers
  • Must be able to handle title questions

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