Auto Service Advisor
On-siteSioux City, Iowa, United States
Job Summary
Answer phones, make overhead announcements, and schedule service appointments while establishing knowledge of Fleet Farm's tire, parts, and accessories lines. Develop service estimates by costing materials, supplies, and labor, then promote automotive products and services that meet customer needs. Occasionally perform basic maintenance duties such as changing oil, checking fluids, and installing batteries. Assist customers with all questions and handle issues to ensure superior service and high-quality completions. Work a flexible schedule including days, nights, weekends, and holidays.
Required Qualifications
- Ability to work a flexible schedule, including days, nights, weekends, and holidays
- Ability to lift up to 50 lbs
- 16 years of age with a valid driver's license
- Previous experience in a customer-focused role
Desired Qualifications
- High School Diploma or GED
- Previous experience in an auto service/mechanical setting
- Demonstrated ability to learn basic mechanical tasks
- If you have a customer first attitude
- possess a can-do work ethic
- have a desire for a career in the automotive service industry
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