Auto Property Damage Claims Adjuster

In Colorado Springs, USAA offers an Insurance Professional training path culminating in Property & Casualty licensing and a role supporting members with personal line insurance. The six-month training program covers materials, discussions, hands-on practice, e-learning, and instructor guidance, with licensing costs paid by USAA. After training, the position involves providing customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products across channels, handling inquiries, delivering quotes (from foundational to moderately complex), binding new business, policy changes, billing and premium adjustments, and maintaining required licenses. The role operates in a contact-center environment with multi-system navigation, and work is performed in office locations (Colorado Springs office, with potential offsite work 2 days a week following training). Military veterans and spouses are encouraged to apply; relocation assistance is not available. Salary range is $46,400 to $48,900, with potential for weekend shifts and variable schedules; benefits include medical/dental/vision, 401(k)/pension, life insurance, parental/adoption benefits, paid time off, and continuing education.