Auto Glass Repair Service Specialist
$32,760–$32,760 year
On-siteBaton Rouge, Louisiana, United States
Baton Rouge, Louisiana, United StatesOn-siteFull Time$32,760–$32,760 yearEnterprise
Full TimeEnterprise
Job Summary
Repair chips, cracks, and other auto glass issues on customer vehicles using industry-leading technology while learning the Safelite Way of Fitting under experienced guidance. Manage work orders and customer communication through the Mobile Resource Management (MRM) system, promote promotional items, and clean vehicles during wait times. Safely operate company and customer vehicles, use hand and power tools, and comply with all policies and standards. Perform additional housekeeping tasks and duties as assigned while working Monday through Saturday.
Required Qualifications
- High School Diploma GED/Equivalent
- Valid state-issued driver's license and any other licenses (as required by federal, state and local laws) to operate a company vehicle
- On-the-job training/completion of Safelite SafeTechTM certification
- Must be 18 years of age or older
- Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs.
- Ability to stand for extended periods, work in tight spaces, bend and twist body
- Ability to use a variety of hand tools and power tools safely and effectively
- Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance
- Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods
- Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the Safelite Way of Fitting
- Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs
- Problem-solving and ability to trouble-shoot issues, independently and collaboratively
- Ability to read, write and interpret the English language and technical directions
- Ability to communicate orally (via phone) and written (via computer or other electronic means)
- Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
- Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)
Desired Qualifications
- Certified Safelite Repair Specialist
- Can-do attitude
- Caring heart
- Service mindset
- Passion for providing outstanding customer service and exceeding customer expectations
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.