Auto Damage Trainee (Field)
$32,050–$50,360 year
RemoteAshburn, Virginia, United States
Ashburn, Virginia, United StatesRemoteFull Time$32,050–$50,360 yearEntry LevelEnterprise
Full TimeEntry LevelEnterprise
Job Summary
Inspect and assess vehicle damage, estimate repair costs, and negotiate equitable settlements for customers in the New York, NY area. Partner with body shops, rental companies, and parts providers to resolve claims while managing fleet vehicles and rental cars. Consult with involved parties, review insurance contracts, and write estimates to ensure a positive customer experience. Available for evenings, weekends, and holidays. Includes 3 weeks of hands-on training at the Ashburn, VA facility followed by field training in NY, TX, or CA.
Required Qualifications
- High School Diploma or GED
- Valid driver's license that meets company underwriting guidelines
- Available to work evenings, weekends, and holidays
Desired Qualifications
- Customer-facing experience
- Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals
- Active Adjusters license
- College degree
- Strong customer service skills
- Interpersonal skills
- Problem-solving skills
- Empathy skills
- Adaptability
- Detail-oriented mindset
- Ability to prioritize and multitask across platforms
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