Auto Customer Service Account Specialist I Bilingual English and Spanish Required
On-site · Tempe, Arizona, United States
Job Summary
Specialist I in Account Service at JPMorganChase serves as the first point of contact for clients, delivering exceptional customer service for financial products. Responsibilities include handling a high volume of inbound calls, interpreting customer needs, building strong relationships, following regulatory practices, and delivering empathetic, solutions-oriented support within a well-defined framework. Requires bilingual English and Spanish fluency, strong communication and multitasking abilities, and a high school diploma or GED. Must be able to work in Tempe, AZ, in-person, with willingness to train and adapt in a fast-paced environment.
Required Qualifications
- High school diploma or GED required
- Bilingual English and Spanish required
- Experience: 1 year in phone or face-to-face customer service
- Ability to multitask while using computer systems
- Proficient communication and decision-making skills
- Ability to navigate different cultural contexts and workplace environments
- Comfort working in a fast-paced call center environment
- Readiness to work a schedule that includes evenings and weekends
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.