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USAA1 day ago

Auto Adjuster (Mid-Level) – Experienced Non-Injury

$51,370–$86,680 year

Hybrid · Tampa, Florida, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Large

Job Summary

Mid-level Auto Adjuster responsible for end-to-end management of moderately complex auto insurance claims, including liability investigation, coverage application, negotiation and settlement, and documentation of decision-making. Performs investigations using sources like police and witness statements, collaborates with internal/external partners, supports CAT deployment as needed, and applies knowledge of P&C products, policy language, and state regulations. Role requires in-office presence in Tampa, FL three days per week after an initial in-office period, with hybrid flexibility, and requires obtaining an insurance adjuster license within 90 days. Also emphasizes strong negotiation, communication, and customer-service skills, plus proficiency with claims systems (e.g., Guidewire) and a Bachelor’s degree or industry designation as a differentiator.

Required Qualifications

  • High School Diploma or General Equivalency Diploma
  • 1 year of customer service experience
  • Progressive experience handling low complexity auto non injury liability claims
  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts
  • Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations
  • Demonstrated negotiation, investigation, communication, and conflict resolution skills
  • Proficient in prioritizing and multi-tasking, including navigating through multiple business applications

Additional Requirements

  • USAA does not provide visa sponsorship for this role. Do not apply if you require immigration support (H-1B, TN, STEM OPT, etc.)
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$51k – $87k / yr

Auto Adjuster (Mid-Level) – Experienced Non-Injury · USAA

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