Authorization Coordinator III, ENT Head & Neck Surgery

Obtain referral or prior authorizations for patients to see specialty providers and complete referrals and/or authorizations accurately and consistently with minimal supervision. Process authorization and referral requests for members in coordination with health plans and contracted providers while providing support to the Case Management staff. Serve as a resource to providers regarding the authorization process, exercising discretion and making independent judgements with attention to detail. Maintain composure during challenging interpersonal interactions and utilize active listening skills for telephone communication. Requires two years of recent relevant experience and knowledge of medical terminology, CPT, HCPCS, and ICD-9 coding. Full-time, 40-hour week Monday through Friday.