Aurum Administration Assistant
On-site · London, England, United Kingdom
Job Summary
Administrative and operational support for Howden's Aurum High Net Worth motor underwriting team, focusing on broker documentation, finance-related administration, workflow reporting, and supporting the wider business function to maintain high service standards with brokers and clients. Responsibilities include issuing policy documentation for new business, renewals, and MTAs, preparing additional documentation (schedules, certificates, proofs of no claims, endorsements), drafting standard correspondence to brokers and clients, handling age debt management and Direct Debit administration, producing daily workflow/activity reports, assisting underwriters with loading quotes onto the underwriting platform, processing MTAs and clerical amendments, updating underwriting system wording, broker onboarding and record maintenance, acting as first-line support for broker queries, call overflow during peak periods, and ensuring compliance with FCA requirements while supporting day-to-day team priorities.
Required Qualifications
- Previous experience in an administrative or supportive role.
- Good organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Proficient with Microsoft Office (Outlook, Excel).
- Experience dealing with brokers or third-party intermediaries (desirable).
- Knowledge of motor insurance or underwriting support functions (desirable).
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.