Audio Visual Technician II
$64,002–$97,427 year
On-site · New York City, New York, United States
Job Summary
Audio Visual Technician II providing daily AV support across conference rooms, classrooms, and event spaces. Responsibilities include setting up, operating, and troubleshooting AV hardware/software (displays, projectors, microphones, speakers, control systems, video conferencing, streaming platforms), supporting live meetings and hybrid events, performing preventive maintenance and firmware updates, coordinating with IT, Facilities, and vendors on installations and upgrades, training staff on AV system use (including Zoom/Teams/WebEx), maintaining AV inventory, ensuring security/compliance, and contributing to long-term planning for enterprise-wide AV systems. Requires strong technical expertise with AV systems, CTS/CTS-I/CTS-D certifications preferred, and willingness to support occasional after-hours events.
Required Qualifications
- Associate's degree or Bachelor's degree in Information Technology, Media Production, Engineering, or related field (or equivalent experience)
- 5+ years of experience in AV support, integration, or operations
- Strong knowledge of AV control systems (e.g., Crestron, Extron, AMX) and video conferencing solutions
- Hands-on experience with AV over IP, sound systems, and digital signage preferred
- Excellent troubleshooting and problem-solving skills
- Strong customer service orientation with the ability to support executives, clinicians, and staff under time-sensitive conditions
- Industry certifications (CTS, CTS-I, or CTS-D)
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