AU DAYSHIFT, REMOTE - Admin/Bookkeeper
RemoteAustralia
Job Summary
Monitor multiple inboxes during the day shift, ensuring all emails are categorized, prioritized, and responded to within 15–30 minutes. Process new referrals within one to two hours by entering details into the internal system and coordinating same-day appointment slots with the local team. Manage client calendars, upload invoices and documents, and perform basic bookkeeping tasks including data entry and payroll shift blocking. Maintain strict data security protocols while using approved systems and devices. This role supports a growing healthcare organization across Australian states, requiring weekend coverage and experience with XERO and Shift Care.
Required Qualifications
- Excellent English communication skills, both written and verbal
- Experienced with XERO and Shift Care
- Australian work experience handling BAS and GST compliance
- Willing and flexible to work 6 days per week including weekends
- Must be confident and professional; accent-neutral preferred for future call handling
- Strong bookkeeping/invoicing knowledge
- Able to handle invoice uploads, file management, data entry for accounts
- Advanced administrative skills
- Inbox management
- Appointment scheduling
- Data entry accuracy
- Calendar coordination
- Strong IT literacy and ability to learn new systems quickly
- Familiarity with cloud-based tools (OneDrive, email systems)
- Comfortable navigating CRM or client management systems
- Must be work-from-home ready with reliable high-speed internet
- Must be open to using company-issued equipment if required
- Located preferably within metro areas or nearby cities for logistics purposes (if equipment deployment is required)
- Highly responsive and proactive
- Detail-oriented with strong organisational habits
- Can work independently with minimal supervision
- Comfortable collaborating with AU-based teams
- Must be capable and confident to handle phone communication in the future
Desired Qualifications
- Accent-neutral preferred for future call handling
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