ATI Hotels Reservation Coordinator
On-siteWilmington, Ohio, United States
Job Summary
Coordinate all travel services for ATI, including service satisfaction indexing, cost analysis, vendor selection, contract negotiation, ticket booking in Sabre Red, and budget forecasting for hotels and ground transportation. Audit invoices and Uber receipts, review crew and maintenance schedules for quality control, and analyze procedures to ensure policy compliance. Establish priorities to overcome budgetary resistance while developing solutions for traveler needs and communicating effectively with influencers. Work independently with minimal supervision to maintain a cooperative working climate that maximizes productivity and efficiency. Requires a flexible schedule involving shift work, evening hours, Saturdays, and potential holidays.
Required Qualifications
- High School diploma or GED
- Minimum of one (1) year in a customer service role where excellent communication skills were demonstrated
- Time management skills; must be able to work independently and complete tasks by deadlines
- Minimum of one (1) year experience working with Microsoft Office products (Excel, Word, etc)
- Ability to work a flexible schedule; shift work, evening hours, Saturdays, and potential Holidays
- Light to moderate lifting
Desired Qualifications
- Above average International booking knowledge and internet research skills
- Powerful negotiating skills
- Sabre Red, Crewtrac experience and Knowledge of Hotel Connections or a similar system
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