Athletic Club Front Desk Concierge Part time
$32,885–$35,360 year
On-siteColorado Springs, Colorado, United States
Job Summary
Welcome Club Members, guests, and employees into the Athletic Club with a professional, friendly demeanor while distributing daily and monthly locker rentals and making tennis court and gymnasium reservations. Serve as the intermediary between membership and staff, answering phones with appropriate etiquette, charging guest fees, and directing Spa guests to locker rooms. Maintain high-quality front desk operations by keeping areas clean, forwarding information, managing office supply requests, and communicating member complaints to the Supervisor. Assist leadership with administrative duties, attend scheduled meetings, and provide accurate information on all club amenities, schedules, and special events.
Required Qualifications
- administrative experience
- understanding of basic marketing concepts and operations
- Ability to use Excel, Outlook, and Microsoft Word programs
- use of photocopying and fax equipment
- other computer and reception skills necessary
- detail oriented
- accurate
- good organizational abilities
- capable of handling multiple tasks simultaneously in a fast paced environment
- Intrapersonal relationship skills
- strong customer service skills
- oral communication skills
- Competency in dealing with Club Members and fellow employees under circumstances requiring tact and diplomacy
- ability to work effectively under time deadlines
Desired Qualifications
- Knowledge of retail products and services offered in the athletic club
- Knowledge of retail sales
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