Atendente de SAC

Register and track incidents to ensure proper information routing, providing general information about shopping procedures, available services, and store locations. Communicate directly with merchants to align on and support operational demands, while controlling the delivery, usage, and return of equipment loaned to customers. Keep store, client, and interest group contact records up to date, and support event, campaign, and other shopping operational needs. Assist internal teams and clients to contribute to service excellence and public experience. Shift schedule is 12x36, with hours from 10:00 to 22:00.