ATE Field Technician
$52,000–$52,000 year
On-siteBatavia, Illinois, United States
Job Summary
Deliver fast and accurate diagnostic, programming, and calibration services to Crash Champions locations by traveling daily to customer sites in a company-provided vehicle. Perform diagnostics, calibrations, programming, scanning, and wire/connector repairs while ensuring all services are documented per OEM guidelines and approved prior to execution. Conduct test drives to verify system functionality and confirm successful repair outcomes. Provide excellent customer service by managing difficult situations with transparency, communicating promptly with stakeholders, and escalating concerns when needed. Maintain flexible availability to meet productivity and quality goals, including Saturday coverage as required by market needs. Properly care for ATE-issued tools, equipment, and vehicles while staying current on ATE and OEM protocols through required training.
Required Qualifications
- 2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems
- Strong working knowledge of ADAS and electrical services, including calibrations (levels 1–3), programming, diagnostics, and wire/connector repair
- Proficient with electrical diagnostic equipment such as multimeters, power probes, and resistors
- Ability to perform and interpret vehicle health scans using both factory and non-factory tools
- Skilled in reading and interpreting OEM and aftermarket service information and wiring schematics
- Ability to program vehicle modules using factory or approved non-factory software
- Clear and professional communication skills, both verbal and written, to explain technical findings
- Technologically savvy, with proficiency in platforms such as Outlook, Teams, and Word
- Must be a continuous learner, eager to develop new skills and grow within the role
- Comfortable working independently in fast-paced, shop environments
- Willingness and ability to travel daily to service locations (local/regional) using a company-provided vehicle
- Saturday availability required on a rotating basis (typically every other Saturday, 9 AM - 12 PM or as scheduled)
- Flexible Saturday schedule availability to ensure continuous market coverage
- Ability to work flexible schedule including Saturdays to support business operations
- Must have a valid driver's license and a safe driving record
- Ability to lift and carry up to 50 lbs and stand for extended periods in automotive shop environments
Desired Qualifications
- Strong work ethic with a high sense of urgency, self-motivation, and a positive, professional representation of the ATE brand
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