At Your Service Center Associate, Warwick Mall - Full Time

At Your Service Center Colleague supports customer experience through duties including Buy Online Pickup In Store transactions, ringing and processing returns, handling non-congruent items, and assisting with total store fulfillment. Responsibilities include greeting customers, identifying needs, recommending products, facilitating sales, ensuring accurate order retrieval and curbside pickup, using POS systems, resolving Macy’s card issues, and adhering to policies. Requires flexibility to work various shifts including nights, weekends, and holidays; no education or prior experience required; position emphasizes product knowledge, communication, teamwork, and delivering a friction-free customer journey.