At Your Service Center Associate, City Creek Center - Flex
On-site · Salt Lake City, Utah, United States
Job Summary
At Your Service Center Colleague at Macy's City Creek Center engages customers with genuine hospitality while supporting Buy Online Pickup In Store (BOPS), merchandise returns, and order pickups. Responsibilities include maintaining a clean, organized pickup area, assisting with curbside delivery, reviewing sales goals, learning about arrivals and top-selling items, and staying current on promotions to help shoppers confidently complete transactions. The role emphasizes providing a seamless shopping experience, helping recover merchandise, and promoting loyalty benefits, with an emphasis on teamwork, customer-first service, and flexible scheduling (including nights, weekends, and holidays).
Required Qualifications
- Strong communication skills
- Customer-focused mindset
- Ability to multitask in fast-paced environment
- Flexibility to work nights, weekends, holidays
- Ability to understand and follow employment policies
- Ability to learn systems needed to complete transactions (POS, handheld devices)
- Physical ability to lift at least 25 lbs and stand for extended periods
- Commitment to achieving daily sales goals and delivering excellent service
- Team collaboration and hospitality oriented
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