At Your Service Agent

Answer, record, and process guest requests via telephone, email, chat, and mobile devices; operate switchboard; handle wake-up calls, message relays, and direct guests to appropriate extensions; log requests and follow up to ensure satisfaction; provide information on room features, amenities, and local attractions; assist with internet access and guestroom entertainment; adhere to policies, maintain professional appearance, protect assets, and support team goals; no related work experience required; education typically high school diploma or GED.