Asst. Manager - Front Desk

Entry-level management position focused on leading and assisting with daily shift requirements in front office operations (Bell/Door Staff, Switchboard, and Guest Services/Front Desk). Responsible for guest and employee satisfaction, achieving operating goals, and assisting with financial and administrative duties. Key duties include guiding front desk shift operations, coaching and supervising staff, managing day-to-day operations, handling guest concerns, and supporting credit policies to reduce bad debts and maximize room revenue. Requires a high school diploma or GED with 2 years of guest services/front desk experience, or a 2-year degree in Hotel/Restaurant Management, Hospitality, or Business Administration. Skills emphasized include leadership, interpersonal communication, customer service, budget awareness, staff training, and performance management. At Marriott International, committed to equal opportunity and non-discrimination.