Asst Front Office Manager
$65,000–$65,000 year
On-site · Brooklyn, New York, United States
Job Summary
Lead and coach the Front Office Team, partnering with the Director of Front Desk to drive guest satisfaction and staff development. Deliver elevated, personalized service, manage arrivals/departures and daily operations, train new hires, oversee front office systems and cash handling policies, and collaborate across departments to maximize room revenue and occupancy. Requires outstanding communication, strong organizational skills, and proficiency with Outlook (Excel/Word) and familiarity with Opera Cloud; 3+ years hospitality experience with at least 1 year in leadership, and ability to work varied shifts including weekends/holidays. 24-hour operation and overnight rotation are noted.
Required Qualifications
- 3+ years’ hospitality experience, preferably in the luxury hotel arena.
- 1+ year leadership experience.
- Capacity to work varied shifts – including weekends and holidays, and shifts meeting the demands of a 24-hour operation.
- PLEASE NOTE: Assistant Front Desk Managers rotate overnight responsibilities.
- Must be able to maintain confidentiality of sensitive guest and colleague information.
- Must be willing to stand for 6-8 hours at a time.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.