Associate
On-site · Pune, Maharashtra, India
Pune, Maharashtra, IndiaOn-siteFull TimeMid LevelNot SpecifiedEnterprise
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Job Summary
Assist clients with technical product support and troubleshooting to resolve queries, document problems and actions, maintain and update knowledge bases and self-help resources, ensure adherence to SLAs, escalate to Team Leader when needed, and deliver courteous, professional customer service while guiding users through product features and menus.
Required Qualifications
- Mandatory Skills: L&P Policy Acquisition & Servicing
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