Associate Technical Product Manager
$115,000–$125,000 year
RemoteUnited States
Job Summary
Own requirements and execution for tactical features and improvements within the Contracts product, from scoping through engineering handoff and launch. Triage confirmed issue reports, feedback, and feature requests in partnership with Engineering, identifying themes across support tickets to turn high-impact items into scoped work. Prioritize and translate issues into engineering-ready requirements, complete UAT before production, and serve as a trusted resource for Customer Success on ticket status and prioritization. Contribute to the structure of contracts support intake and execution, suggesting improvements as you learn the process. Build and operationalize AI-powered solutions and workflows. This entry-level role offers hands-on reps in requirements, prioritization, and cross-functional execution for those with revenue cycle or managed care experience.
Required Qualifications
- 2-5 years of experience in health care revenue cycle or health tech, with background in managed care contracts and health care reimbursement
- Experience triaging, prioritizing, or managing inbound customer requests, ideally in partnership with Product, CS, and/or Engineering
- Comfort operating in a fast-paced, ambiguous environment, with the instinct to create structure where there isn't one
- Excellent written and verbal communication skills, with the ability to translate between technical and non-technical stakeholders
- Highly organized and reliable, with strong judgment on urgency and impact
- Bachelor's degree OR equivalent experience/knowledge
Desired Qualifications
- Product management or product owner experience
- Background in managed care contracts and healthcare reimbursement
- SQL experience, or comfort using AI tools to answer technical questions outside your current skill set
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