Associate Systems Administrator
Hybrid · Dublin, Leinster, Ireland
Job Summary
Entry-level Associate Systems Administrator role based in Dublin, supporting EU/UK IT operations. Responsibilities include monitoring and troubleshooting core enterprise software platforms, configuring and maintaining identity platforms (Okta/OneLogin), managing E2E end-user devices (MDM like Jamf/Intune), deploying software and VDI configurations, applying security patches and OS updates, and maintaining runbooks and documentation. You will participate in change management and incident response, support networking issues (Wi‐Fi, VPN, firewall) for EU offices, assist with AV event setups, and contribute to regional on-call rotations. Requires foundational IAM experience, experience with ticketing systems and collaboration tools (Google Workspace, O365, Slack), basic networking knowledge, and strong documentation skills. Preferred qualifications include AV setup/troubleshooting and experience with cloud-based telephony. The role offers a hybrid work model in Dublin.
Required Qualifications
- Foundational experience with Identity and Access Management (IAM) platforms such as Okta or OneLogin
- Proficiency with enterprise ticketing systems (e.g., ServiceNow, Atlassian/Jira)
- Experience with enterprise collaboration tools (Google Workspace, Microsoft O365, Slack)
- Exposure to MDM tools such as Microsoft Intune or Jamf
- Basic understanding of enterprise networking principles and troubleshooting techniques
- Demonstrated ability to document technical processes and follow standard operating procedures
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