Associate, Studio Services
$40,789–$50,981 year
On-siteSan Francisco, California, United States
Job Summary
Greet clients upon arrival and provide hands-on collaboration while selecting and pulling merchandise. Assist with hanger changes and sizing requests, then partner with clients and Style Advisors on department communication and managing leased vendor relationships. Maintain a consistent high level of service and focus on providing an exceptional experience for the client. Perform ad hoc responsibilities as needed under the direction of the Studio Services & Memo Operations Manager. Work in a fast-paced environment at Saks Fifth Avenue, supporting processes for Studio Services with a solution-oriented mindset.
Required Qualifications
- Bachelor's degree or equivalent combination of education and experience
- Minimum of 1-2 years relevant experience working in luxury retail and servicing clients
- Proficiency in MS Word, Excel, PowerPoint, Google Suite, Apple, etc
- Strong attention to detail and ability to interact professionally with a polished demeanor
- Savviness in technology and systems
- Ability to lift heavy items
Desired Qualifications
- You get things done by engaging in high-level teamwork and flexing your interpersonal skills
- You are a natural problem-solver who is intuitively analytical and creative
- You possess a positive, solution-oriented, and customer-focused mindset
- You have a strong attention to detail and ability to remain extremely organized
- You thrive in a fast-paced environment with the flexibility to adapt to change
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