Associate - Structured Content
On-siteGurugram, Haryana, India
Job Summary
Conduct recurring and event-driven programs that produce GLG expert content, including channel, customer, supplier, and distributor checks. Identify and screen appropriate Network Members using research objectives and approved question sets, then manage outreach, participation, and AI-moderated interviews. Review completed transcripts for question coverage, consistency, and clarity, coordinating compliance and editorial reviews before publication. Maintain accurate workflow status, flag delivery risks, and complete required classification and tagging. Manage several programs simultaneously within defined turnarounds while identifying workflow problems and recommending process improvements. Build familiarity with assigned sectors through structured training and calibration reviews.
Required Qualifications
- 1–4 years of experience in research operations, primary or market research, an expert network, knowledge services, consulting research, financial-services research support or a comparable analytical environment.
- Strong process discipline and the ability to manage several concurrent programs with distinct deadlines, participant pools and question sets.
- Basic business and financial literacy, including a high-level understanding of how companies generate revenue, profit and cash.
- Ability to understand a research objective, assess whether an individual's experience is relevant and recognize when a response does not address the questions asked.
- Clear written and spoken English, sound judgment and confidence escalating quality or workflow concerns.
- Comfort with high-volume outreach and screening, along with the persistence to complete programs against deadlines.
- Consistent attention to accuracy, confidentiality and compliance requirements.
Desired Qualifications
- Exposure to expert interviews, survey or panel operations, equity or credit research support, consulting research delivery or client-service workflows.
- Ability to learn unfamiliar industries and business topics quickly.
- A relevant degree or professional qualification in business, finance, economics or another applicable field.
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