Associate Specialist - Bilingual-Spanish - PST
RemoteUnited States
Job Summary
Manage daily sales call activity by engaging Health Care Professionals in telephone conversations to promote assigned client products and maximize selling potential. Profile and manage targeted HCP lists, create business plans to achieve territory sales goals, and verify data entry in client CRM systems. Effectively communicate using approved messaging, listen to customer needs, and collaborate with field sales account managers to plan coverage. Achieve quarterly client sales quotas while maintaining thorough product knowledge and complying with all laws and policies. Drive to customer offices during field sales activities and participate in national training sessions as required.
Required Qualifications
- Bachelor's degree
- 1+ years of previous sales and/or customer engagement experience with proven record of success
- Flexibility to cover multiple time zones as needed
- Bilingual - Spanish
- Excellent verbal, written and interpersonal communication skills
- Clear, articulate and grammatically sound speech, professional demeanor and excellent phone manner and communication skills
- Strong focus on providing customers with superior support and service
- Ability to learn, understand and communicate complex information over the telephone
- Strong rapport building skills and active listening skills
- Excellent selling, closing, persuasion and presentation skills
- Ability to display high-levels of initiative, effort and commitment successfully complete projects and assignments
- Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge
- Must be self-motivated and disciplined
- Good organizational and planning skills, strong attention to detail and accuracy
- Ability to work independently and as a team member
- Flexibility and ability to handle multiple tasks simultaneously
- Must be able to deal with people at all levels inside and outside of the company
- Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook
- Must be able to successfully complete client trainings in their entirety (home study and live training) and meet all training expectations in order to proceed to servicing client's customers within the parameters of the program
- Must be able to participate in teleconference and live National, regional and district meetings and training sessions and represent client at National and/or local conventions when requested
- Must be able to drive to and around customer offices within the assigned region, during field sales activities, and hold a valid driver's license
Desired Qualifications
- Account and territory management experience
- Inside Sales or Contact Center experience
- Aesthetics experience
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