Associate Service Advisor
$34,320–$34,320 year
On-siteEl Cajon, California, United States
Job Summary
Optimize repair estimates to meet profit benchmarks and achieve KPI goals while finalizing total loss administration. Educate customers on vehicle repairs, insurance procedures, rights, and safety by providing trusted, comprehensive reviews of the repair process. Greet clients via phone or in-person to explain claims information, processing, and payment details. Commit to 7-9 months of program completion, maintain a professional appearance, and complete all required training in CYOU and I-CAR. Write as many estimates as possible and submit weekly trackers through Stage 2. Join Crash Champions, the largest multi-shop operator of collision repair service, serving over 650 locations across 38 states.
Required Qualifications
- Arrive every day, on time, ready to learn
- Commit to 7-9 months for program completion
- Maintain a professional appearance
- Be ambitious
- Observe all areas of the location and ask questions
- Attend calls
- Complete all required training including assignments in CYOU and I-CAR
- Complete tracker once per week through the end of Stage 2
- Write as many estimates as possible
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