Associate Renewal Specialist
$134,400–$151,200 year
On-sitePune, Maharashtra, India
Pune, Maharashtra, IndiaOn-siteFull Time$134,400–$151,200 yearEntry LevelCybersecurity ServicesMedium
Full TimeEntry LevelMediumCybersecurity Services
Job Summary
Manage renewal processes for customer accounts by collaborating with Account Executives, Customer Success Managers, and partners to align strategies with broader account objectives. Work with the Customer Success team to ensure high customer satisfaction and retention while cultivating strong negotiation skills with business, procurement, and legal stakeholders. Assist Sales team members with quoting support, day-to-day Salesforce administration, and forecast management to maintain accurate monthly and quarterly sales targets.
Required Qualifications
- 2+ years of experience in software or web technologies renewal sales
- exposure to technical audiences
- experience in Internet security market
- experience in SaaS
- Proficient understanding of Salesforce.com
- Proficient understanding of CPQ
- ability to articulate new technologies
- aligning value propositions with customer needs
- Strong written and verbal communication skills
- Detail-oriented
- exceptional organizational abilities
- Familiarity with Slack
- Familiarity with Google Apps
- UK SHIFT availability
Desired Qualifications
- experience in Internet security market and/or SaaS preferred
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