Associate Relationship Banker - Lexington Market - Lexington, KY
On-site · Lexington, Kentucky, United States
Job Summary
Associate Relationship Banker role at Chase in Lexington, KY emphasizes welcoming clients, building trust through consultative communication, educating clients on technology solutions (Chase Mobile App, Chase.com, ATMs), and delivering tailored banking product and service recommendations. Responsibilities include meeting with clients in person and over the phone to understand financial needs, quickly learning products and procedures to consult on banking solutions, and performing branch operations while adhering to bank policies. Requires prior sales experience in banking/financial services, strong communication, client-service orientation, and availability for weekend/evening hours. Some roles may involve collaboration with specialists to address complex financial needs, and compliance with regulatory requirements (Dodd-Frank/Truth in Lending Act, NMLS/Safe Act) is noted as part of the hiring context.
Required Qualifications
- 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
- Ability to create memorable experiences for our clients – elevate the client experience.
- Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing consistent client experience.
- Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours including weekends and some evenings.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.