Associate Programmatic Account Manager
On-siteNew York City, New York, United States
Job Summary
Own day-to-day account management for brand-direct and agency clients across the full campaign lifecycle, serving as the primary point of contact for planning, audience setup, activation, QA, and reporting. Lead client onboarding and enablement while managing audience segment delivery across major DSPs, SSPs, and social platforms, troubleshooting activation issues and coordinating with technical teams. Monitor campaign delivery to surface risks early, produce performance summaries and business reviews, and partner with Sales on renewals and upsell opportunities. Act as the feedback loop between clients and internal teams to improve workflow efficiency and audience performance. This high-ownership role supports early-career programmatic professionals focused on driving adoption and growth for Samba TV's audience targeting solutions.
Required Qualifications
- 1-2 years of experience in account management, customer success, campaign operations, client services, or a similar role within ad tech, digital media, or programmatic advertising
- Working understanding of programmatic advertising concepts, including DSPs, SSPs, DMPs, and digital campaign workflows
- Strong written and verbal communication skills
- Analytical mindset with an interest in campaign performance and data-driven decision-making
- Strong Excel skills (SUMIFS, INDEX/MATCH, pivot tables, VLOOKUP)
- BA/BS with a focus on marketing, business, data, communications, or related experience
Desired Qualifications
- Familiarity with one or more DSPs (e.g., The Trade Desk, DV360, Yahoo DSP) and/or SSPs (e.g., OpenX, Magnite, Freewheel); hands-on exposure is a plus
- SQL is a plus
- Proficiency with CRM and project management tools (Salesforce, Jira, Asana, Trello, etc.)
- Eagerness to deepen expertise in programmatic, audience, and contextual advertising
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