Associate Patient Care Coordinator
$33,280–$60,320 year
On-siteWest Torrington, Connecticut, United States
West Torrington, Connecticut, United StatesOn-siteFull Time$33,280–$60,320 yearEntry LevelLarge
Full TimeEntry LevelLarge
Job Summary
Schedule and triage appointment requests according to approved protocols, consult clinicians for clinical decisions, and use the EHR to take messages and communicate with providers. Greet patients, conduct check-ins, monitor reminder logs to reschedule visits, and scan documents into the system. Close payment batches at shift end, balance cash per control procedures, and maintain knowledge of OSHA and ProHealth policies. Assist coworkers to ensure smooth office operations and deliver excellent service.
Required Qualifications
- High School Diploma/GED
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Valid driver's license
Desired Qualifications
- 1+ years of receptionist experience
- Experience working with an electronic health record
- Knowledge of medical terminology
- Office Administrative / Receptionist / Clerical experience in a medical environment
- Customer service experience in retail, hospitality, etc.
- Knowledge of ICD - 10 and CPT coding
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