Associate Patient Care Coordinator

Obtain accurate and updated patient information, including name, address, and insurance details. Perform insurance verification on the date of service and secure patient signatures for required documents. File, fax, and maintain medical records while scanning documents and monitoring the fax server. Confirm and schedule appointments, manage the front desk in-basket pool, and check patients in and out. Answer incoming and outgoing telephone calls promptly and courteously. Perform referral documentation and follow-up services, such as scheduling specialist and follow-up appointments. Adhere to Payment Security policies, Sparq employee policies, HIPAA, and OSHA requirements. Work cohesively with the care team to meet financial, clinical, and service goals in a high-paced environment.