Associate Patient Care Coordinator

Obtain accurate patient information, verify insurance on the date of service, and secure patient signatures for required documents. File, fax, and maintain medical records while confirming and scheduling appointments. Answer incoming and outgoing telephone calls promptly, check patients in and out, and manage the front desk in-basket pool. Perform referral documentation and follow-up services, such as scheduling specialist and follow-up appointments. Adhere to Payment Security policies, Sparq employee policies, HIPAA, and OSHA requirements. Maintain a work queue list, scan documents, monitor the fax server, and ensure continuity of care through tracking systems. Work cohesively with the care team in a high-pace environment to meet financial, clinical, and service goals.