Associate Patient Care Coordinator
$33,280–$60,320 year
On-siteArlington, Virginia, United States
Job Summary
Greet customers into the practice and provide instruction on the phone and in person. Follow payment security policies, obtain patient signatures for required documents, and prepare all documentation and records with accuracy. Answer incoming calls courteously and promptly while adhering to established policies and Lean processes. Support the care team by meeting financial, clinical, and service goals, including scheduling appointments, checking patients in and out, and verifying insurance. Work in a multi-location environment requiring travel between Edmonds and Hoyt Ave. locations.
Required Qualifications
- High School Diploma/GED
- Ability to travel to both locations
- 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
- 1+ years of customer service or Healthcare experience
- 1+ years of experience working knowledge of Epic EMR software
- 1+ years of experience working in a medical office position performing duties such as scheduling appointments, checking patients in/out, and insurance verification or Healthcare experience
- Strong organizational and time management skills
- Demonstrated ability to work well with health care providers and clinical team
- Must be able to lift 50 lbs
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