Associate Patient Care Coordinator

Obtain accurate patient information, perform insurance verification, and secure patient signatures for required documents. File, fax, and maintain medical records while confirming and scheduling appointments. Answer incoming and outgoing telephone calls promptly, check patients in and out, and manage the front desk in-basket pool. Perform referral documentation and follow-up services, including scheduling specialist and follow-up appointments. Monitor the fax server, scan documents, and assign them to appropriate electronic charts. Adhere to Payment Security policies, HIPAA, and OSHA requirements while maintaining a work queue list for pending actions. Work cohesively with the care team to support financial, clinical, and service goals in a high-pace environment.