Associate Patient Care Coordinator
$33,280–$60,320 year
On-siteMount Charleston, Nevada, United States
Job Summary
Greet patients upon arrival, verify demographics and insurance in APM, and schedule appointments. Enter charges, collect payments, and document all calls and messages per company policy. Manage the waiting room, answer phones, and route incoming calls appropriately. Collaborate with clinical staff to ensure smooth patient flow, address service issues, and assist team members with coverage needs. Adhere to employee policies and Lean processes while supporting financial, clinical, and service goals. Full-time, 10-hour shifts Monday through Friday from 7:00 AM to 7:00 PM. Located at 4475 S Eastern, Las Vegas, NV.
Required Qualifications
- High School Diploma/GED
- 1+ years of customer service experience
- strong communication skills both in person and via phone
- 1+ years of Microsoft Office experience
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Valid driver's license
Desired Qualifications
- 1+ years of experience in a medical office or medical environment
- Previous experience with medical insurance
- ICD 10 and CPT coding experience
- Prior experience with EMR computer applications
- Working knowledge of medical terminology
- Working knowledge of general office procedures
- Bilingual (English / Spanish)
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