Associate, Order to Invoice with Polish- Pipeline

Associate, Order to Invoice responsibilities include managing sales orders accurately and on time per SOP/SLA, communicating with internal and external stakeholders about orders, price inquiries, supply inquiries, delivery management, and order status follow-up; resolving issues from order receipt to billing; acting as front-office for customer contact (telephone, email, chat); independently maintaining relationships with internal and external stakeholders; training and supporting Junior Associates; ensuring timely capture of all types of orders with attention to quality and service feedback; contributing to new processes, continuous improvement, internal/external audit, and SOX compliance; and performing Customer Care team responsibilities when required; this role requires high levels of customer support and interaction with Italian and multiple markets.