Associate Order Management Coordinator – Spare Parts
$68,904–$111,969 year
On-site · Brownstown, Indiana, United States
Job Summary
Associate Order Management Coordinator – Spare Parts supports the Order to Cash process for spare parts, handling customer inquiries and requests to create, change or cancel orders, providing timely status updates, coordinating with other departments, reviewing open order reports, and assisting with issue resolution. Responsibilities include tracking complaints, promoting continuous improvement, participating in weekly team reviews, and occasionally supporting urgent customer calls on weekends/holidays. Requires good verbal and written communication, organizational skills, knowledge of customer service principles, SAP ERP, MS Office, and the ability to travel occasionally.
Required Qualifications
- Bachelor's Degree in Business or 4 years’ experience in customer support or supply chain management
Additional Requirements
- Authorized to work for any employer in the U.S without sponsorship
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